Fixing Brother Printer Not Responding: Troubleshooting Tips to Get Your Printer Up and Running

Brother printers are known for their high quality and efficiency, but even the best printers can encounter issues from time to time. One of the most frustrating issues users face is when their Brother printer suddenly stops responding, leaving them unable to complete their printing tasks. If you’re experiencing this problem, you’re not alone! It’s a common issue that can be caused by a variety of factors.

In this blog post, we’ll explore some tips and tricks for troubleshooting your Brother printer when it’s not responding. So, grab a cup of coffee and let’s get started!

Check Connectivity

Are you having trouble with your Brother printer not responding? One of the most common reasons for this issue is a connectivity problem. Before you go through the hassle of reinstalling drivers and troubleshooting software, make sure that your printer is properly connected to your network or computer. Check the cables, ensure that your printer is turned on, and verify that it is connected to the correct Wi-Fi network or USB port.

You can also try resetting your network settings or restarting your router. Taking these steps can often quickly resolve connectivity issues and get your printer up and running again. If the problem persists, you can move on to other troubleshooting methods knowing that you have ruled out connectivity as the culprit.

Ensure printer is connected to power

If you’re experiencing difficulty with your printer, one of the first things you should check is whether it’s properly connected to power. Printer connectivity is essential to ensure that it functions optimally, and poor connectivity can lead to a host of issues such as errors, low-quality prints, and even hardware damage. If you’re using a wired printer, be sure to check that the power cable is securely plugged into the wall outlet and the printer itself.

For wireless printers, ensure that the power source is working and that the printer is within range of the router. Once you’ve ensured that your printer is connected to power, you can troubleshoot any other issues that may be preventing it from printing correctly. Remember, a well-connected printer is a reliable printer.

brother printer not responding

Ensure printer is connected to device

When it comes to printing, the first and foremost thing you want to make sure of is that your printer is connected to your device. This can be a daunting task for many people, especially those who are not accustomed to setting up devices. The good news is that most printers these days come with easy-to-follow instructions that guide you through the process of connecting the device to your computer or mobile phone.

Before you start, make sure you have all the necessary cables and cords at hand. Once you have everything you need, follow the instructions carefully and double-check everything before you start printing. It’s always a good idea to print a test page to ensure your printer is functioning correctly and to troubleshoot any issues that may arise.

Remember, a well-connected printer is the key to a successful printing experience. So, take your time and be patient while connecting your printer to your device, and you’ll be printing in no time!

Restart Printer and Computer

If you’re experiencing issues with your Brother printer, such as it not responding, one of the first things you should try is restarting both the printer and your computer. This simple fix can often solve any communication issues between the devices. To do this, turn off your printer and unplug it from the power source.

Then, shut down your computer and unplug it as well. Wait a minute or two, plug your computer back in and power it up. Once your computer is fully powered on, plug in your printer and power it up.

This should reset the connection between both devices and allow them to communicate properly. This quick and easy solution may save you from having to call technical support or visit a service center. So, if your Brother printer isn’t responding, don’t panic, try restarting both the printer and your computer first to see if it resolves the issue.

Turn off printer and unplug for 30 seconds

If you’re facing printer issues like your printer not responding or not printing at all, don’t stress out! A quick and easy troubleshoot is to turn off the printer, unplug it from the power source, and wait for about 30 seconds. This will allow the printer’s internal memory to reset. Once 30 seconds have passed, plug your printer back in, turn it on, and see if it’s working properly.

It’s essential to restart your computer as well after rebooting the printer to ensure proper communication between the computer and the printer. By doing so, you’re giving both devices a fresh start and setting up a new session. Sometimes, printer and computer glitches can be solved by this simple restart process, saving you time and frustration.

So next time your printer acts up, remember to give it a quick break and restart it accompanied by your computer. Trust us; it might just do the trick!

Restart computer

If you’re experiencing issues with your printer, one common solution is to restart both the printer and the computer it’s connected to. This can help resolve connection problems, software glitches, and other issues that may be hindering your printer’s performance. To restart your printer, simply turn it off and unplug it from the power source.

Wait a minute, and then plug it back in and turn it on. To restart your computer, save any open files, close all programs, and click on the Start menu. From here, select the option to “Restart” or “Shut Down” and wait for the computer to turn off and then reboot.

This process can take a few minutes, but once it’s complete, you should notice improvements in your printer’s performance. By restarting both the printer and the computer, you can often solve common printing problems without the need for expensive repairs or professional assistance.

Check Printer Drivers

If you’re experiencing an issue with your Brother printer not responding, one common culprits to consider is your printer drivers. Printer drivers are software programs that enable your computer to communicate with your printer. An outdated or corrupted printer driver can cause a myriad of printing problems.

To check your printer drivers, go to your device’s manufacturer website and locate the appropriate driver for your printer model. Once you’ve installed the driver, restart your computer and try to print again. If you continue to experience issues, it’s possible that there’s an issue with your printer hardware or your connection.

However, by checking your printer drivers first, you can eliminate one potential cause of the problem.

Update printer drivers

For many people, updating printer drivers can seem like an unnecessary headache. However, staying on top of printer driver updates can save you a lot of frustration and time in the long run. Outdated printer drivers can cause all sorts of problems, from poor print quality to connectivity issues.

So, be sure to regularly check for updates and install them as needed. It’s a quick and simple process that can make a big difference in your printing experience. Plus, you’ll be able to take advantage of any new features or improvements that the manufacturer has made since your last update.

So, don’t neglect your printer drivers – keep them up-to-date and enjoy smoother printing sessions.

Reinstall printer software

Reinstall printer software If your printer has stopped working, one of the things you can try is reinstalling the printer software. The printer software, also called drivers, is what allows your computer to communicate with the printer. If the software becomes corrupt or outdated, it can cause issues with the printer’s functionality.

To check your printer drivers, go to your computer’s device manager and look for the printer in the list of devices. If there is a yellow exclamation mark next to it or it is not listed at all, it means there is an issue with the drivers. To reinstall the software, you can either download it from the printer manufacturer’s website or use the installation CD that came with the printer.

Simply follow the instructions provided, and the software should be installed correctly. This should hopefully resolve any issues you were experiencing with your printer. Remember to regularly update your drivers to keep your printer functioning optimally.

Reset Printer Settings

If your Brother printer is not responding, resetting its settings might do the trick. This process can remove any glitches or network issues that may be causing the problem. To reset your printer, start by turning it off and unplugging it from the power source.

Next, press and hold the “Go” or “Start” button on your printer while plugging it back in. Keep holding the button until the printer’s lights flash, indicating that the reset process is complete. Once done, turn the printer back on and try printing a test page.

If the issue persists, you can also try updating your printer drivers or checking your network connections. Remember to keep your Brother printer firmware updated to avoid any unforeseen issues in the future. By following these steps, you should be able to fix the “Brother printer not responding” error and get your printer back to working order in no time!

Reset printer to factory settings

If you’re experiencing problems with your printer or simply want to start from scratch, resetting it to its factory settings can be a helpful solution. However, it is essential to note that resetting your printer will delete all custom settings that you may have implemented, and it will return the device to its default values. To reset your printer, locate the reset button, which can typically be found on the control panel or on the back of the printer.

Press and hold the button for about ten seconds or until the printer restarts. After the reset, you can reconfigure your printer to your preferences. Remember that resetting your printer won’t fix hardware issues, so if you’re experiencing hardware problems, seek the help of a certified technician.

Clear print queue

If you’re having trouble with your printer and the print queue won’t clear, don’t worry – there’s a simple solution. You can reset your printer settings to their default state, which should typically clear any print jobs stuck in the queue. To do this, you can usually find a “Reset” or “Factory Defaults” option in your printer’s settings menu.

This will erase any custom settings you’ve applied, but it should help to resolve any issues with the print queue. Additionally, it’s a good idea to check that your printer drivers are up to date and that you have the latest firmware installed. A printer with outdated software could be the root cause of many printing problems.

So, if you’re having trouble with a stubborn print queue, try resetting your printer settings and updating your drivers and firmware to see if that helps.

Contact Brother Customer Service

If you are experiencing issues with your Brother printer not responding, it can be frustrating and time-consuming trying to troubleshoot the problem on your own. Thankfully, Brother offers excellent customer service to assist you in resolving any difficulties with their products. You can reach out to Brother’s customer service team through their website, email, or phone.

Begin by going to their website, and you can quickly access the “Contact Us” button listed at the bottom of the page. Once you click, this will provide you with their email, phone number, and live chat support. When you call, you will be connected with a knowledgeable representative who will listen to your concerns and assist in identifying and solving the issue as quickly as possible.

With Brother’s customer support, you won’t have to worry about dealing with technical difficulties alone. Their team is dedicated to providing you with quality customer service, and you can trust that they will guide you through the challenging times. Next time you find yourself struggling with your Brother printer not responding, reach out to their excellent customer service team for help!


In the seemingly endless battle between man and machine, the “brother printer not responding” issue is yet another obstacle to overcome. But fear not, for with a little troubleshooting and patience, this frustrating technical difficulty can be overcome. So, roll up your sleeves, grab a cup of coffee, and show that pesky printer who’s boss.

Just remember to be gentle, printers have feelings too.”


Why is my Brother printer not responding?
There could be several reasons why your Brother printer is not responding. It could be due to a connectivity issue, outdated printer drivers, or a paper jam.

How can I troubleshoot the connectivity issue with my Brother printer?
You can troubleshoot the connectivity issue with your Brother printer by checking if the printer is connected to the same network as your computer, ensuring that the printer is turned on, and checking the firewall settings to allow communication with the printer.

How do I update my Brother printer drivers?
You can update your Brother printer drivers by visiting the Brother website, selecting your printer model, and downloading and installing the latest printer drivers available.

What should I do if my Brother printer is experiencing a paper jam?
If your Brother printer is experiencing a paper jam, you should turn off the printer, unplug it, and carefully remove any stuck paper from the printer. You can also refer to the printer manual for specific instructions on how to remove paper jams.