Fix the HP OfficeJet Pro 6960 Printing Glitch with Our Quick Troubleshooting Guide

Do you own an HP 6960 printer and are having trouble with it not printing? It can be frustrating to have a printer that won’t cooperate when you need it. However, before you start to panic or consider replacing it, there are a few troubleshooting tips that you can try to fix the issue. We’ll explore some common reasons why the HP 6960 may not be printing and offer simple solutions to remedy the problem.

With a little patience and some basic knowledge, you can get your printer up and running smoothly again. Let’s dive in!

Check Printer Settings

If you’re experiencing issues with your HP 6960 not printing, checking your printer settings is a good place to start. Sometimes, the printer settings can be the root cause of printing errors. Start by checking the printer queue – if there are any pending or failed print jobs, canceling them can help resolve the issue.

Another thing to check is whether the printer is set as the default printer on your computer. If your computer is trying to print to a different printer, it can cause confusion and errors. You can also change the printer’s settings to ensure it is set up correctly, such as selecting the correct paper size or print quality.

Taking a few minutes to review and adjust your printer settings can often resolve printing issues and get your HP 6960 back up and running smoothly.

Make sure it’s set as default printer

When it comes to printing documents, it’s important to make sure that your printer is set as the default printer on your computer. This can save you time and hassle in the long run, especially if you frequently print from your device. To check your printer settings, simply go to your computer’s “Devices and Printers” section and look for the printer you want to use.

If it’s not already set as the default, right-click on the printer and select “Set as default printer.” You can also check other settings, such as print quality and paper size, to make sure they’re set up to your preferences. By taking a few moments to double-check your printer settings, you’ll be able to print your documents with ease and avoid any potential frustrations.

So, next time you’re about to hit the print button, take a quick peek at your printer settings to ensure a hassle-free printing experience.

hp 6960 not printing

Ensure it’s connected to the right network

When you’re trying to print an important document and your printer just won’t cooperate, it can be incredibly frustrating. Before you start tearing out your hair, one thing to check is whether your printer is connected to the right network. If you’ve recently changed internet providers or moved your printer to a different location, it may be trying to connect to the wrong network.

To fix this, you’ll need to access your printer’s settings and ensure that it’s connected to the correct network. This will vary depending on your printer model, but you should be able to find instructions for changing network settings in the manufacturer’s manual or on their website. Once your printer is connected to the right network, you should be able to print your document with ease.

So before you get too frustrated, take a few minutes to double-check your printer settings and make sure everything is in order.

Check Ink and Paper Levels

If you’re experiencing issues with your HP 6960 not printing, one of the first things to check is the ink and paper levels. It may seem like an obvious solution, but it’s often overlooked. If your printer runs out of ink or paper, it won’t be able to complete the printing process.

To check the ink levels, open the printer software on your computer and look for an “Ink Levels” or “Supply Levels” option. This will show you the ink levels for each cartridge. If any cartridges are low or empty, replace them.

To check the paper levels, look at the paper tray and make sure it’s not empty or jammed. It’s important to keep your printer stocked with ink and paper to ensure it’s functioning properly. By regularly checking the ink and paper levels, you can avoid frustrating printing issues and ensure your documents come out perfectly every time.

Replace low/empty ink cartridges

When it comes to printing, one of the most frustrating situations is running out of ink or paper mid-job. To avoid this calamity, it’s essential to regularly check your ink and paper levels. If you notice that your ink cartridges are running low or are empty, it’s crucial to replace them as soon as possible.

This will ensure that you get the best quality prints and prevent any damage to your printer. Buying new cartridges shouldn’t be a hassle, as most modern printers come with a simple, straightforward process for replacing old cartridges. By taking this simple step, you’ll be able to keep your printer running smoothly and ensure that you never run out of ink when you need it most.

So, the next time you’re about to start a print job, remember to check your ink and paper levels and replace cartridges if necessary to ensure that you get the best quality prints every time.

Load paper into the input tray

When it comes to printing, one of the most important things to keep in mind is the ink and paper levels in your printer. Before you start printing, it’s always a good idea to check your ink and paper levels, especially if you’re planning on printing something important. The last thing you want is to run out of ink or paper halfway through, causing unnecessary frustration and delays.

In order to avoid this, make sure to regularly check your printer’s ink and paper levels. This can typically be done through your printer’s control panel or software. If you notice that your ink levels are low, it’s important to replace them as soon as possible to prevent any issues with print quality.

Additionally, make sure to properly load paper into your printer’s input tray to ensure smooth and efficient printing. By keeping an eye on your ink and paper levels, you can save yourself time and frustration in the long run.

Restart Printer and Computer

If you’re facing issues with your HP 6960 printer not printing, one of the first things you should try is restarting both your printer and computer. Sometimes, electronic devices can experience glitches which can cause them to stop functioning properly. Restarting your printer and computer can often clear any temporary problems that are preventing them from communicating effectively with each other.

To do so, simply turn off both your printer and computer, disconnect them from their power sources, wait for a few minutes, and then plug them back in and turn them on. Once they have rebooted, try to print again to check if the issue has been resolved. If this does not work, you may need to try other troubleshooting steps to determine the root of the problem.

Turn off printer, unplug for 30 seconds

If you’re experiencing issues with your printer, it can be frustrating especially when you need to print out an urgent or important document. One troubleshooting step that can help is to turn off your printer and unplug it for 30 seconds. This might seem like a simple solution, but it can resolve many common printer problems.

When you unplug the printer, it resets the internal memory and clears any glitches that may have occurred. Once you’ve waited for 30 seconds, plug the printer in and turn it back on after connecting all necessary cords. Don’t forget to double-check whether the printer and computer are properly connected before trying to print anything.

By following these steps, you’ll have restarted your printer and computer, hopefully resolving any printing issues you were facing. Next time you have issues with your printer, don’t hesitate to try this simple yet effective solution to see if it gets your printer back to working correctly.

Reboot computer and try printing again

One of the most common solutions when experiencing issues with printing is to simply restart both your computer and printer. Sometimes, glitches or connectivity issues can occur after prolonged use, causing errors or slow printing speeds. A simple reboot can clear any temporary issues, allowing the printer and computer to communicate properly.

Before rebooting, ensure that all unsaved documents are properly saved and closed. Once both devices have been powered off, wait a few minutes before turning them back on. This allows any residual electricity to dissipate, helping to ensure a proper restart.

By restarting your computer and printer, you may find that your printing problems are resolved without the need for further troubleshooting. Remember to run test prints to ensure that the quality and performance are back to normal.

Update or Reinstall Printer Driver

If you are facing issues with your HP 6960 printer not printing, one of the first things you should consider is the printer driver. The printer driver is the software that communicates with your printer and allows it to work with your computer. If your printer driver is outdated, corrupt, or missing, your printer may not be able to communicate with your computer, resulting in printing issues.

To fix this problem, try updating or reinstalling your printer driver. To update your printer driver, go to the HP website and download the latest driver for your printer model. Once you have downloaded the driver, install it on your computer and restart your printer.

If that doesn’t work, try uninstalling the driver and reinstalling it. This can be done through your computer’s device manager. If you are still experiencing issues, it may be time to contact HP support for further assistance.

Visit HP website for latest driver updates

Printer Driver Updates Are you having trouble with your printer? It might be time to update or reinstall your printer driver. A printer driver is software that allows your computer to communicate with your printer. Outdated or corrupted drivers can cause various issues, including printing errors, connectivity problems, and poor performance.

That’s why it’s important to keep your drivers up to date. You can check for the latest driver updates on the HP website. Simply go to the support section and enter your printer model.

If there’s a new driver available, it will show up in the search results. You can download and install the driver manually or use HP’s automatic driver update tool. Remember to remove the old driver before installing the new one, and restart your computer after the installation is complete.

By updating or reinstalling your printer driver, you can ensure that your printer is running smoothly and efficiently.

Uninstall and reinstall printer driver if necessary

If you’re experiencing issues with your printer, one solution is to update or reinstall the printer driver. The printer driver is responsible for translating the data from your computer into a language that the printer can understand. Over time, the driver can become outdated or corrupted, leading to issues with printing.

Updating the driver can often resolve these issues. To update the driver, you can visit the manufacturer’s website and download the latest version of the driver specific to your printer model. Alternatively, you can uninstall the current driver and reinstall it from scratch.

This may be necessary if the driver is severely corrupted and cannot be updated. Whether updating or reinstalling, ensure that your printer is disconnected from your computer before proceeding. Once the new driver is installed, reconnect your printer and try printing again.

If you’re still experiencing issues, you may want to consult with a technician or the manufacturer’s support team for further assistance. Remember, keeping your printer driver up to date can help ensure that your printer operates smoothly and efficiently.

Contact HP Support

If you’re experiencing issues with your HP 6960 not printing, don’t panic. There are a few things you can do to troubleshoot the problem before contacting HP support. First, check to see that your printer is turned on and properly connected to your computer or network.

Next, make sure that there is enough ink or toner in your cartridges and that there are no paper jams or obstructions in your printer. If all of these things look good, try uninstalling and reinstalling your printer drivers. If none of these steps work, it might be time to reach out to HP support for assistance.

They can help you diagnose the issue and determine the best course of action to get your printer up and running again. With their expert assistance, you’ll be back to printing in no time.

If all else fails, reach out to HP customer service

When all else fails with your HP device, there’s no need to feel frustrated. The company’s Customer Service team is readily available to help you out. They can assist you with technical support, maintenance, troubleshooting, and other related concerns.

You can reach them through various channels, such as chat, phone, or email. They also have a support website where you can find articles, manuals, and community forums that cater to specific issues. If the problem persists, the support team may escalate your concern to higher tiers of assistance.

Don’t hesitate to contact HP Support if you encounter any problems or issues with your HP device, and they’ll surely help you out!


So there you have it folks, if your HP 6960 printer is not printing, it might just be giving you the silent treatment. Maybe it’s time to sit down with your printer and have a heart-to-heart conversation or perhaps seek the help of a tech-savvy friend. In any case, don’t let your printer’s mute button get the best of you.


What should I do if my HP 6960 printer is not printing?
First, check if there are any error messages or blinking lights on the printer. Make sure it is properly connected to your computer or device. Try restarting your printer and computer. If the problem persists, check if the ink cartridges are low or empty. You can also try uninstalling and reinstalling the printer driver.

Why is my HP 6960 printer not recognizing the ink cartridges?
This can happen if the ink cartridges are not properly installed or if they are low or empty. Make sure the cartridges are firmly seated in their slots and check their ink levels. If the cartridges are old or damaged, try replacing them with new ones.

How can I troubleshoot paper jams in my HP 6960 printer?
First, turn off the printer and unplug it from the power source. Gently pull out any jammed paper, being careful not to tear it. Make sure there are no small pieces of paper left inside the printer. Check if the paper trays are properly aligned and loaded. Restart the printer and try printing again.

Why is my HP 6960 printer printing blurry or smudged documents?
This can happen if the ink cartridges are low or empty, or if the print heads are clogged. Try cleaning the print heads using your printer’s utility software. You can also try aligning the print heads or replacing the cartridges if they are old or damaged. Check if the paper used is compatible with the printer and properly loaded.