5 Steps to Fix Your Brother Printer Stuck in Fax Mode: A Troubleshooting Guide

Do you own a Brother Printer and use it for faxing? Have you ever encountered an issue with your printer’s fax mode? If yes, then you must know the feeling of frustration that comes along with it. But don’t worry, you’re not alone. Many users face difficulties while using the fax feature of their Brother Printer.

The fax mode is a crucial and convenient feature, and it must work seamlessly. However, errors and glitches can occur, which can halt your work and result in missed deadlines. This blog post covers a comprehensive troubleshooting guide to help you solve Brother Printer’s fax mode issues.

We’ll guide you through the most common issues and provide you with easy solutions to get your fax mode up and running again. We’ll cover everything from checking the connection to your phone line, verifying your fax settings, and performing a firmware update. We hope our detailed troubleshooting guide will help you overcome any Brother Printer’s fax mode issues, ensuring an uninterrupted workflow.

So, grab a cup of coffee and let’s dive into this informative blog post to learn how to solve your Brother Printer’s fax mode problems once and for all.

Check Brother Printer Settings

Is your Brother printer stuck in fax mode and you’re not sure what to do? Don’t worry; it happens more often than you might think. One of the most common reasons for this issue is incorrect printer settings, which is something you can usually fix quickly and easily. The first thing you should do is check your Brother printer’s settings to make sure it’s properly configured.

Start by opening your Brother printer’s control panel and looking for the settings menu. From there, you can select “Fax” mode and ensure that it’s not set as the default option. You can also check your printer’s preferences and make sure that “Fax mode” is not selected by default.

If you’re still having trouble after checking these settings, it might be worth contacting Brother customer support for further assistance. Remember, taking a few minutes to troubleshoot your printer’s settings can often save you time and frustration in the long run.

Confirm the Printer Is Actually Stuck in Fax Mode

To confirm if your Brother Printer is stuck in fax mode, the first step is to check your printer settings. After powering on the printer, ensure that the display screen is showing the home screen and not the fax menu. If it shows the fax menu, press the home button to return to the home screen.

Next, check the settings by pressing the “Menu” button and navigate to “Fax” settings. Ensure that the fax mode is turned off, and if not, switch it off. Moreover, ensure that the printer is set up to print and not scan or send faxes.

If the issue persists, try restarting the printer or disconnecting it from the power source for a few minutes. The Brother printer may be stuck in fax mode due to a glitch in the printer software, power surges, or network connection problems. However, checking the printer settings should be the first solution to attempt before seeking technical assistance.

brother printer stuck in fax mode

Ensure Your Brother Printer Is Not Set to Auto-Answer

If you’re having trouble with your Brother printer auto-answering calls, it might be because of a setting in the machine. To fix this, you’ll need to access the printer’s settings menu and locate the auto-answer option. By turning off this feature, you can ensure that your printer doesn’t waste time picking up unwanted calls.

It’s not difficult to change these settings, and doing so can save you from countless headaches. Remember, it’s important to make sure your printer is optimized to suit your needs, so take the time to check the settings if you’re experiencing any issues. By taking the time to make these adjustments, you can get back to using your Brother printer without any interruptions!

Make Sure the Fax Function Is Disabled

If your Brother printer is stuck in fax mode, the first thing to check is whether the fax function is disabled. Many Brother printers have a built-in fax feature that can sometimes interfere with printing, leading to this issue. To check if the fax function is disabled, go to your printer’s settings and look for the option to disable it.

If it is already disabled, try resetting the printer to its default settings and see if that resolves the problem. It’s also helpful to update your printer’s firmware to the latest version to ensure that any bugs are fixed. By taking these steps, you can get your Brother printer back to working order in no time, without the frustration of being stuck in fax mode.

Disable the Auto Fax Reception Setting

If you’re not using the fax function on your printer, it’s a good idea to disable the auto fax reception setting. This will prevent your printer from receiving unwanted fax messages, which could take up unnecessary space and use up your printer ink. Disabling the auto fax reception setting is a straightforward process and can be done directly from your printer’s settings menu.

Simply navigate to the fax settings, select the “Receive Mode” option, and switch it to “Manual” mode. This will prevent the printer from automatically receiving faxes and will only receive them when you manually activate the function. By doing this, you’ll have greater control over what gets printed and will save on ink and paper costs.

Disable Fax Preview and Save

If you frequently use a fax machine, then you should make sure that the fax preview and save function is disabled. If this function is enabled, a preview of each fax sent or received, including the contents of the fax and the phone number, will be saved. This can put your confidential information at risk, especially if multiple people use the same machine.

Additionally, it takes up valuable storage space on the machine, which may affect its performance. To disable this function, consult your fax machine’s user manual or contact the manufacturer. You can also check the settings on the machine to see if there is an option to disable fax preview and save.

By doing this, you can ensure that your sensitive information remains secure.

Uninstall & Reinstall Brother Printer Drivers

Have you ever encountered a situation where your Brother printer is stuck in fax mode? This can be frustrating, especially if you need to print something urgently. One solution to this problem is to try uninstalling and then reinstalling the printer drivers. Sometimes, outdated or corrupted drivers can cause this issue.

To uninstall the drivers, navigate to your PC’s control panel, select “devices and printers,” and locate your Brother printer. Right-click on the printer and select “remove device.” Next, download the latest version of the printer drivers from Brother’s official website and reinstall them.

This should fix any issues with the drivers and get your printer back to its normal printing mode.

Remove Any Installed Brother Printer Drivers and Associated Software

Brother printer drivers, uninstall, reinstall If you’re having trouble with your Brother printer, one of the best things you can try is to remove any installed Brother printer drivers and associated software. Over time, these drivers and software can become corrupt or outdated, causing problems with your printer’s performance or functionality. To uninstall these drivers and software, go to your computer’s control panel and look for the Programs and Features option.

From there, you should be able to select the Brother printer drivers and associated software and click on the Uninstall button. Once this is done, you can then reinstall the latest version of the Brother printer drivers from their website. This should help to solve any issues you have been experiencing and get your printer back up and running smoothly.

By regularly removing old or outdated drivers and software and installing the latest versions, you can help to keep your printer in good working order, ensuring that it prints out high-quality documents and images every time. So whether you’re struggling with poor print quality, printer errors, or other issues, give this approach a try and get your Brother printer back on track today!

Download the Latest Brother Printer Drivers

Brother Printer Drivers. If you’re having trouble with your Brother printer, it’s possible that the drivers could be the issue. Whether you’re experiencing connectivity problems, error messages, or general printing issues, uninstalling and reinstalling the Brother printer drivers might help.

The first step is to uninstall the current drivers. This can usually be done through your computer’s control panel. Once uninstalled, visit the Brother website and download the latest drivers for your printer model.

Make sure to select the correct operating system. Once downloaded, follow the prompts to install the new drivers. This process should ensure that you have the most up-to-date drivers for your printer, potentially resolving any issues you were experiencing.

So, don’t hesitate to give it a try if you’re struggling with your Brother printer!

Install Brother Printer Drivers

If you are facing issues with your Brother printer, one of the troubleshooting steps you may need to take is to reinstall the printer drivers. Before reinstalling the drivers, it is important to uninstall the existing ones from your system. This process can differ based on your operating system, but generally, you can uninstall the printer drivers by going to your Control Panel and selecting “Devices and Printers.

” Find your Brother printer, right-click on it and select “Remove Device.” Once you have uninstalled the drivers, you can download and install the latest driver software from the Brother website. Ensure that you select the correct operating system and the specific printer model to ensure compatibility.

Once you have downloaded the files, double-click on the setup file and follow the on-screen instructions to complete the installation process. By reinstalling the printer drivers, you can fix any issues that your printer may have been facing while also ensuring that it is up-to-date with the latest features and bug fixes.

Contact Brother Printer Support If All Else Fails

If you’ve tried everything but your Brother printer is still stuck in fax mode, it’s time to contact Brother Printer Support for assistance. They have a team of experts who are trained to address any printer-related issues. You can reach them via phone, email, or chat, and they’ll guide you through troubleshooting steps to help resolve the problem.

Sometimes, technical issues can be complex, and it’s best to let the professionals take over. With their extensive knowledge and experience, they’ll be able to provide quick and effective solutions to get your printer back up and running in no time. Don’t be afraid to ask for help, as it’s always better to seek expert advice rather than trying to fix the problem on your own, which could potentially cause further damage.

So go ahead and contact Brother Printer Support for all your printer-related concerns, including when your printer is stuck in fax mode.


Looks like our dear Brother printer is suffering from some serious fax addiction! It just can’t seem to let go of that old school technology and is stuck in fax mode. Maybe we should organize an intervention and introduce it to the wonders of modern printing. Or, we could just unplug it and force it to go cold turkey.

Either way, it’s time to break free from the fax machine and start living in the present!”


How do I get my Brother printer out of fax mode?
If your Brother printer is stuck in fax mode, you can try resetting the printer by turning it off and unplugging it from the power source. Wait a couple of minutes, and then plug it back in and turn it on again. If this doesn’t work, check the settings on the printer to make sure that it is not set to receive faxes automatically.

Why is my Brother printer still stuck in fax mode even after resetting it?
If your Brother printer is still stuck in fax mode after resetting it, there might be a more serious issue with the printer that needs to be addressed. You can try contacting Brother customer support for assistance, or taking the printer to a professional technician for repair.

How can I prevent my Brother printer from getting stuck in fax mode again in the future?
To prevent your Brother printer from getting stuck in fax mode again, make sure to check the printer settings regularly and ensure that the default mode is set to printing rather than faxing. You should also avoid sending faxes to the printer unless you have configured it properly to receive them.

What should I do if my Brother printer is not working at all?
If your Brother printer is not working at all, there could be a number of issues at play. Check that the printer is plugged in and that the power source is working properly. You should also check the ink or toner levels, and make sure that there are no paper jams or other obstructions in the printer. If these basic troubleshooting steps do not resolve the issue, contact Brother customer support for further assistance.