Troubleshooting Guide: How to Fix Brother Printer Not Detecting Ink Error

If you’re someone who frequently uses a Brother printer, you know how important it is to keep the ink levels in check. It can get quite frustrating when your printer suddenly stops detecting ink, right? Well, don’t worry – you’re definitely not alone! It’s a common issue Brother printer users face, and there could be several reasons as to why this is happening. In this blog post, we’ll dive into some of the reasons why your Brother printer might not be detecting ink and what you can do to fix it.

So, grab a cup of coffee, sit back, and let’s get into it!

Check Ink Cartridges

Brother printers are known for their consistent performance and excellent print quality, but sometimes they can run into issues when it comes to ink cartridges. One of the common problems faced by users is the Brother printer not detecting ink. This can be a frustrating issue that can lead to wasted time and money.

However, before you go out and buy a new ink cartridge, it’s important to first check if the one that’s already installed is indeed out of ink. To do this, simply open the printer’s control panel and navigate to the ink or toner level section. If the ink level is low, then it’s time to replace the cartridge.

On the other hand, if the ink level appears to be normal, try removing and reinserting the cartridge back into its slot to ensure that it’s properly seated. In some cases, cleaning the nozzles or reinstalling the printer driver software may also help resolve the issue. By taking these simple steps, you can troubleshoot the Brother printer not detecting ink problem and get back to printing your important documents in no time.

Make sure cartridges are inserted correctly

When it comes to your printer, one of the main components you need to take care of is the ink cartridges. These are what make your printer work, and without them, you won’t be able to produce any printouts. One of the most common issues that printer users face is when the cartridges aren’t inserted correctly.

This might seem like a small issue, but if it’s not addressed, it can lead to bigger problems down the line. To avoid this, make sure that your cartridges are inserted correctly. Start by checking the user manual or online guides for your specific printer model to ensure that you’re doing it right.

Most printers have a specific way of inserting the cartridges, and if you’re not following the correct instructions, it could lead to ink leakages or even damage to your printer. When inserting the cartridges, look for the arrows or markings on the cartridge and follow the arrows on the printer to align them correctly. Gently push the cartridges in until they click into place, and make sure that they’re securely in place before closing the printer cover.

Taking good care of your ink cartridges will help you avoid problems like print quality issues or even printer malfunctions. By double-checking that they’re inserted correctly, you can ensure that your printer is working at its best and that you’re getting the most out of your ink cartridges. So next time you’re setting up your printer or replacing your cartridges, keep these tips in mind to avoid any potential issues.

brother printer not detecting ink

Remove and reinstall cartridges if necessary

If you’re experiencing printing issues, one possible cause could be your ink cartridges. It’s important to check them to make sure they’re installed properly and have enough ink. If you’re unsure how to check, refer to your printer’s manual or instructions.

If the cartridges appear to be installed correctly and have ink, but you’re still experiencing problems, it might be worth removing and reinstalling them. This can help ensure they’re properly seated and can establish a better connection with the printer. If you’ve tried reinstalling them and are still experiencing issues, it may be time to replace them altogether.

Keep in mind that using non-genuine ink cartridges can also cause problems, so it’s best to use the manufacturer’s recommended cartridges for optimal performance. By keeping an eye on your ink cartridges and taking action when necessary, you can help ensure smooth printing operations.

Clean Ink Cartridge Contacts

If your Brother printer is not detecting the ink cartridge, it could be due to dirty or damaged cartridge contacts. These contacts are responsible for transferring ink from the cartridge to the printer, and any dirt or residue on them can cause communication errors. To clean the contacts, first, turn off the printer and unplug it from the power source.

Then, remove the ink cartridge by gently pulling it out and inspect the contacts for any dirt or residue. You can use a clean, lint-free cloth or alcohol wipe to wipe the contacts gently. Once you have cleaned the contacts, reinsert the cartridge and turn on the printer.

If this does not solve the issue, try using a new ink cartridge or contacting Brother customer service for further assistance. Remember, maintaining clean cartridge contacts can prevent future issues with your printer’s ink detection.

Remove cartridges and clean contacts with a damp cloth

Cleaning your ink cartridge contacts can enhance its performance and prolong its life. First, remove the cartridges from the printer and put them on a dust-free spot. Make sure you have a damp, lint-free cloth that you will use to clean the contacts.

Wet the cloth and gently rub the ink cartridge contacts but avoid touching the nozzles and the copper-colored contacts found at the back of the cartridge. Clean them properly by moving the cloth in one direction to avoid streaking. If you see stubborn dirt or stains, you can slightly dampen the cloth and repeat the process.

Dry the contacts properly with a paper towel or a dry, clean cloth before putting them back in the printer. By cleaning the ink cartridge contacts regularly, you can ensure that your printer produces high-quality prints and avoid ink-related problems like clogs and smears.

Dry contacts thoroughly before reinserting cartridges

When it comes to printing issues, one common problem that people encounter is the print quality being poor or streaky. In some cases, this can be caused by dirty ink cartridge contacts. Over time, dust and debris can accumulate on the contacts, hindering the electrical connection between the cartridge and the printer.

To clean the contacts, first remove the cartridge from your printer. You can use a soft cloth or cotton swab dipped in rubbing alcohol to gently clean the contacts. Be sure to dry them thoroughly before you reinsert the cartridges.

This will help ensure that you get the best possible print quality and extend the life of your ink cartridges. So, if you’re dealing with streaky prints, don’t forget to clean the contacts – it might just be the solution you need to get everything working smoothly again.

Restart Printer and Computer

Have you ever encountered a situation where your Brother printer is not detecting ink, whether it’s a new cartridge or one that has been used before? This problem can be frustrating, especially when you need to get something printed urgently. However, before you go rushing to the store to buy a new cartridge, it’s important to try a simple solution first: restarting your printer and computer. Restarting your devices can help in resolving several issues, including not detecting ink.

This process clears any pending or stuck print jobs, allowing the printer to recognize the ink cartridge properly. To restart your Brother printer, turn it off and unplug it from the power source. Then, wait for a minute before plugging it back in and turning it on.

For your computer, simply shut it down and then start it again. Another reason why restarting your devices can help is that it clears any configuration errors that might have caused the printer not to detect the ink. These errors can be caused by outdated or corrupted printer drivers or malfunctioning software.

Restarting can help refresh the system, allowing it to detect the ink cartridge correctly. In conclusion, if your Brother printer is not detecting ink, don’t panic; try restarting your printer and computer first before attempting any other methods. This solution is quick, easy, and has the potential to resolve the problem entirely.

However, if the issue persists, it might be time to consider purchasing a new cartridge or getting your printer checked by a technician.

Turn off printer and unplug for 30 seconds

Having a printer that refuses to print can be extremely frustrating. Fortunately, there are some simple steps you can take to fix the issue. If your printer is having trouble communicating with your computer or is not responding correctly, the first thing you should try is turning it off and unplugging it for 30 seconds.

This will give the printer a chance to reset and may resolve any miscommunications between the printer and your computer. Once you have done this, plug the printer back in and turn it on. Restart your computer as well to ensure that it is able to recognize the printer.

This simple process often resolves printer issues and can save you a lot of time and money. Remember, it is always worth trying these basic troubleshooting steps before calling in a professional or ordering replacement parts. With a little patience and persistence, most printer problems can be resolved quickly and easily.

Restart computer and printer

When you encounter issues with your printer, restarting both your computer and the printer may be the simplest solution. This is especially helpful if you see error messages on the printer’s display or experience connectivity issues between the printer and computer. The process is straightforward, and it only takes a few minutes.

Begin by switching your printer off and unplugging it from the power source. Next, shut down your computer completely. Wait for about a minute and then turn on your computer.

Once it finishes booting up, plug the printer back into the power outlet and turn it on. Finally, try printing a test page to see if the issue has been resolved. Restarting your computer and printer is a basic but efficient way to fix printer issues, and it saves you time and money.

So the next time you run into printer problems, try the tried-and-true method of restarting both devices.

Update Printer Drivers

Is your Brother printer not detecting ink? It could be due to outdated printer drivers. Just like any other software, printer drivers need to be updated regularly for smooth functioning. If your printer is not detecting ink, it could be because the existing drivers are unable to communicate with the ink cartridge.

Updating the printer drivers can resolve the issue and help your printer recognize the ink cartridge. To do this, visit the Brother printer website and search for the latest printer driver software. Make sure to select the driver that corresponds to your printer model and operating system.

Download and install the driver, and then restart your computer and printer. In most cases, updating the printer drivers will solve the problem of a Brother printer not detecting ink.

Download latest printer drivers from Brother website

If you’re having problems with your Brother printer, one of the first things to check is if the printer drivers are up to date. Printer drivers act as a translator between your computer and your printer. Without them, you won’t be able to print anything! Luckily, Brother makes it easy to download the latest printer drivers from their website.

Simply navigate to the Brother website, select your printer model, and download the driver that matches your operating system. Installing the latest printer driver can help improve performance and fix any bugs and issues that you may have encountered. So, if you’re experiencing problems with your Brother printer, updating the printer drivers should be your first port of call.

Make sure to regularly check for updates and keep your printer drivers up to date to ensure optimal performance.

Contact Brother Support

If you’re experiencing issues with your Brother printer not detecting ink, don’t worry – you’re not alone. This can be a frustrating problem, but luckily there are some troubleshooting steps you can take before contacting Brother support. First, try checking the ink levels in your printer.

If the ink levels are low, try replacing the cartridges with new ones. If the cartridges are full, try removing them and cleaning the contacts with a cotton swab and rubbing alcohol. If none of these solutions work, it may be time to contact Brother support.

They can help diagnose the issue and provide additional solutions to ensure your printer is functioning properly. Remember, regular maintenance and keeping your printer clean can also help prevent issues like this from occurring in the first place.


In conclusion, it seems that even the most intelligent of machines can sometimes struggle with the very basics. Brother printers may excel at producing high-quality documents, but when it comes to detecting ink, they can be a bit forgetful. Perhaps it’s a case of too much technology and not enough good old-fashioned common sense.

So next time your Brother printer fails to detect ink, just remember that even the smartest among us can have an off day!”


Why is my Brother printer not detecting ink after replacing the cartridges?
This could be due to several reasons such as a clogged printhead, outdated printer drivers, or a faulty ink cartridge. Try cleaning the printhead, updating the drivers and replacing the ink cartridge to resolve the issue.

How can I check if my Brother printer is having ink detection issues?
If your Brother printer is not showing the ink levels accurately or showing low ink levels even after replacing the cartridges, it could be an ink detection issue. You can try resetting the ink detection settings or contacting customer support for assistance.

What should I do if my Brother printer is not printing even after replacing the ink cartridge?
If your printer is not printing even after replacing the ink cartridge, there could be several reasons such as a clogged printhead, a dislodged cartridge, or outdated printer drivers. Check these factors and try troubleshooting the printer to fix the issue.

Can using non-genuine ink cartridges lead to ink detection issues with my Brother printer?
Yes, using non-genuine ink cartridges can cause ink detection issues with your Brother printer. It is always recommended to use genuine Brother cartridges for optimal performance and to avoid such issues.